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Emergency Response Protocol

Critical steps to protect yourself and preserve your claim after an accident

01

Safety First

• Activate hazard lights immediately

• Check for injuries and call 911 if needed

• Move to safety if vehicles are operational

02

Document Scene

• Photograph all vehicles and damage

• Capture road conditions and weather

• Record exact location and time

03

Exchange Details

• Driver license and insurance information

• Vehicle details and registration

• Contact information for all witnesses

04

Contact ONEST

• Call us before contacting insurance

• Get expert guidance on next steps

• Ensure proper claim documentation

Emergency response protocol

Emergency Support Line

Our claims experts are available to guide you through every step of the process

905.472.5666

Need Personal Assistance?

Our team is ready to help with any insurance questions

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