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Emergency Response Protocol
Critical steps to protect yourself and preserve your claim after an accident
01
Safety First
• Activate hazard lights immediately
• Check for injuries and call 911 if needed
• Move to safety if vehicles are operational
02
Document Scene
• Photograph all vehicles and damage
• Capture road conditions and weather
• Record exact location and time
03
Exchange Details
• Driver license and insurance information
• Vehicle details and registration
• Contact information for all witnesses
04
Contact ONEST
• Call us before contacting insurance
• Get expert guidance on next steps
• Ensure proper claim documentation

Emergency Support Line
Our claims experts are available to guide you through every step of the process
905.472.5666